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FAQs
  1. What is user authentication?
  2. What is strong authentication?
  3. Why is there a need for strong authentication?
  4. What kind of intruding attacks are there?
  5. What is a smart card?
  6. What is hardware token?
  7. What is biometrics?
  8. What is authorization?
  9. What is Authernative’s foundation?
  10. How does Authernative address the challenge of Internet authentication?
  11. How secure is Authernative’s solution?
  12. Why not just use passwords?
  13. Why not just use hardware tokens?
  14. Why not just use smart card?
  15. Why not just use biometrics?
  16. What is unique about Authernative’s authentication technology?
  17. What is unique about Authernative’s authorization technology?
  18. How does Authernative’s authentication compare to other types of solutions?
  19. What are mandatory requirements to business IT security?
  20. Why do you need online self-reset of authentication credentials?
  21. Why do you need online account setup capabilities?
  22. Why do you need automated security and system administration event logs / databases?
  23. Why do you need encryption of authentication credentials on communication lines?
What is User Authentication?

User Authentication is the process of verifying the identity of a person. A legitimate user accessing a network through the Internet, Extranet, or Intranet must be positively identified and verified through digital means. Below are the types of means, known as authentication factors, used to establish the truth of or identity claimed by the user:

Authentication by Knowledge
(Something only the user knows)
  • A password or pass phrase
  • A PIN
  • Information about the user or family members
  • Secret answers to agreed questions
  • Authentication by Ownership
    (Something only the user possesses)
  • A physical key
  • A magnetic-stripe card
  • A token that generates a one-time password
  • Authentication by Characteristic
    (Something only the user is (or does))
    A biometric trait:
  • Fingerprint
  • Iris pattern
  • Hand geometry
  • Voice
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    What is strong authentication?

    Strong authentication is any combination of the above mentioned factors and perhaps other ones, also called two- or three-factor authentication. By combining several independent authentication factors, much stronger security against intruding attacks is assured. For example, one factor may be something that the user knows such as a password or PIN, while the second factor may be something the user has, such as a token, or a smart card. If one of the factors is lost or stolen, the user’s identity cannot be compromised.

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    Why is there a need for strong authentication?

    More and more businesses are utilizing the speed and economic advantages of the Internet to transact and exchange sensitive or confidential information. While expanding their e-business environments to employees, customers, and partners, businesses become exposed and vulnerable to many risks including unauthorized access, fraud, IP theft, information leaks, and malicious harm. If users’ identities are not properly authenticated, an organization has no assurance that access to resources and services is properly controlled. Businesses with Internet presence can have a potentially large community of customers and partners in various diverse geographic locations, connected through only the browser. Therefore, strong authentication is of critical importance to positively identify such participants.

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    What kind of intruding attacks are there?

    Below is a table outlining common intruding attacks used to gain authentication credentials or access to resources.

    Password Guessing An intruder is trying to log in with a real user name while making password guesses based on personal knowledge of the user.
    Phishing Attack Phishing attacks use 'spoofed' e-mails and fraudulent websites designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. More sophisticated Phishing attacks do not require user intervention. Users who only open a malicious e-mail, containing a spyware, Trojan, or other forms of malware, will have their systems modified so that the next time they surf to their bank’s online site, the browser will redirect to a fake address where the users login information is captured and invisibly sent to the hacker. In other cases victims are directed to the real bank web site while a pop-up window is overlaid to capture details. Still in other cases a key logger is downloaded that captures customers’ identifier and password, or grabs screenshots of users authenticating themselves. While the “layered site” phishing attacks overlay the authentic site so when financial data is extracted, the fake site fades and the real site emerges.
    Man-in-the-Middle A man in the middle attack (MITM) is an attack in which an attacker is able to read, insert and modify at will, messages between two parties without either party knowing that the link between them has been compromised. The attacker must be able to observe and intercept messages going between the two victims. Also known as a "man-in-the-middle attack," a replay attack is when messages from an authorized user who is logging onto a network may be captured by an attacker and resent (replayed) the next day. Even though the messages may be encrypted, and the attacker may not know what the actual keys and passwords are, the retransmission of valid logon messages is sufficient to gain access to the network.
    Dictionary Attack An intruder uses a brute-force technique of successively trying all the words in some large, comprehensive list against the password file or copy of the password file. The intruder encrypts each trial value using the same algorithm that the system’s login program uses.
    Log In Session Videotaping Remarkable sensor technology breakthrough makes widely commercially available micro audio and visual sensors, and other tools, facilitating hidden observations. Video- and/or audio-recording is possible from a significant distance and any time of the day, jeopardizing secret passwords or PINs entered by computer or network online users at public locations (ATM machines; customers at Point-Of-Sales; Internet terminals offered at various conferences, cafes, libraries; employees shared large offices with desktop computer terminals within everybody’s visual reach, and other places).
    Shoulder Surfing An intruder nearby the legitimate user watches password entering.
    Social Engineering An intruder pretends to be an administrator or a real user asking for a password disclosure / reset.
    Trojan Horse Hidden downloaded software invoking an imitation of the standard login session but instead collecting user names and passwords. The program is often concealed in software programs unknowingly downloaded by users or spread by intruders.
    Keystroke Monitoring Secretly downloaded software which keeps log of all keystrokes.
    Con Artists Con artists can figure out the password while being quite far from the real user and having special hearing/observation skills/training.
    Network Sniffing An intruder records user names and passwords while in transit on communication lines.
    Keyboard Buffer Memory Sniffing Some desktop OS do not have hardware protection against intruders’ software copying passwords from a keyboard buffer.
    Password File Theft An attacker can read users’ passwords from the password file, security database, or a backup copy.

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    What is a smart card?

    A smart card is a credit card-like device with both memory and CPU on board enabling client/server communication and client side data processing. It is used to store personal credentials and / or other information. The smart card often requires a PIN to unlock the card.

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    What is hardware token?

    A hardware token is a device that generates a one-time password to access secure resources. It is time or event pre-synchronized with the server. The device can take a form of:

    • the size of a credit card but thicker,
    • small handheld device with LCD window, a key fob with LCD window,
    • USB fob,
    • calculator,
    • PDA or smart phone running vendor-supplied software.

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    What is biometrics?

    Biometrics provides a method of generating authentication information for a person by digitizing measurements of a physiological or behavioral characteristic. Whatever the characteristic is used, (i.e. fingerprint, retina scan, hand geometry, voice pattern), the identity of a user is verified by comparing a “live” sample, encoded from the captured image or data, with a reference template that was created during an enrollment process.

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    What is authorization?

    Authorization is the process of allowing a specific user access to certain resources, based on a pre-determined set of rules called a user profile or policy. Authorization should be granular, meaning it is able to differentiate between users, so that they are only able to access their own specific information.

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    What is Authernative’s foundation?

    Authernative developed a portfolio of Intellectual Property giving way to next generation technologies and original products. Authernative addresses key security and business challenges of the Identity Management, 3A (authentication, authorization, administration) and Encryption market segments.

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    How does Authernative address the challenge of Internet authentication?

    Authernative’s secure authentication technology provides companies with an effective and economical means of ensuring that access to protected networks and resources is granted to the authorized users only, regardless of the network infrastructure or location of users.

    • It provides strong authentication that is highly secure, yet electronically deployable, cost effective, user friendly and convenient.
    • It positively identifies the individual attempting to access the network or resource.
    • It prevents somebody from assuming the identity of a valid user through the use of a guessed or stolen password.
    • It greatly reduces the administration headache and user resistance to password management.
    • It is a highly scalable, easy to implement solution that is well within the technical and financial capability of small and large corporations, often generating a return on investment measured in months.

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    How secure is Authernative’s solution?

    Authernative AuthGuard® solution offers several legacy and advanced authentication methods to choose from. In particular, the advanced authentication methods utilize customizable Random Partial Shared Secret algorithms minimizing credentials’ entropy leakage and enhancing credential combinatorial capacity for stronger protection against known attacks. The authentication server never challenges the user to provide the full shared secret, but instead requests a session-only random subset of the graphics based shared secret. This one-time authentication challenge initiates a one time authentication response that cannot be reused if intercepted by an intruder.

    Additional security capabilities include two-channel (out-of-band) authentication, strong mutual authentication, as well as combinations of authentication factors for layered security or “what user knows” and “what user has” two-factor authentication. AuthGuard® also includes a proprietary client-server session encryption key management system and separately, RDBMS- or LDAP-based user store encryption scheme. Each of them protects user authentication credentials. The product also applies SSL to protect the content exchanged between client and server during the communication session. Integrated into one product, these capabilities provide end-to-end security protecting against multiple intruding attacks at credentials’ input devices, communication lines, and back-office user stores.

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    Why not just use passwords?

    Passwords offer inadequate security and have hidden costs. Passwords do not assure conclusive identity of users that is so necessary for sensitive, valuable, or private information access or transaction. The risks associated with passwords are many and well known (see the table below). Other issues with passwords are the associated high costs and complexities required to make them secure. Due to the lack of security of passwords, organizations typically require users to choose longer or complex passwords and change them on a frequent basis. This creates administration and maintenance complexities and hassles both for the organization and for the end user that results in higher operating and hidden costs, as well as productivity loss.

    Forgotten passwords Users forget passwords, leading to a potentially high administrative overhead (as high as 40 percent of help desk calls in some organizations) or costly self-service password reset solutions.
    Shared passwords Users might share passwords with colleagues to shortcut access controls request procedures. This might not expose the system to an attacker, but it does destroy accountability.
    Weak passwords Users tend to choose passwords that are easily remembered and so easily guessed or vulnerable to a "dictionary attack," an attack that uses a brute-force technique of successively trying all the words in some large, exhaustive list.
    Written down passwords Users write down passwords where they can be found by an attacker, in the worst case, on notes stuck to workstations or in document file stored in the computer.
    Innocently given out An attacker might use social engineering, employing some kind of confidence trick to persuade the user to reveal the password or a help desk operator to reset the user's password.
    Monitored passwords during login An attacker might simply observe a user keying in a password, monitor it through video surveillance, or record keyboard strokes.
    Intercepted passwords An attacker can intercept clear text passwords sent over public electronic networks (like Internet) at multiple “access points”. In a case of hash-encrypted intercepted passwords, they can be compromised by offline dictionary or brute force attacks.
    Electronically stolen passwords If an attacker can place malicious software on the user's workstation or the organization's network, this can discover usernames and passwords and e-mail them to the attacker.
    Compromised password files Confidentiality of passwords in the authentication database must be ensured (usually using one-way encryption). Even with encryption, passwords are vulnerable to password-cracking tools.
    Difficult to detect password misuse With most of these vulnerabilities, it is difficult to detect if or when a password has been compromised.

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    Why not just use hardware tokens?

    Ubiquitous Internet resources, transactions, and applications are accessed by a large number of users dispersed around the world. The costs, hassles, and inconvenience of acquiring, distributing, and maintaining hardware tokens for mass users make it an impractical solution. Below are the reasons why:

    • Hardware tokens are difficult and/or costly to distribute securely.
    • Requires manual distribution.
    • Hardware tokens are required to be carried with the user, which is inconvenient.
    • Can’t force customers to carry or use hardware tokens.
    • Tokens may require appropriate peripherals, readers and/or software on the workstation.
    • Impractical for mass deployment.
    • Hassle to replace.
    • A hardware token may be lost or stolen, maybe without the user’s knowledge.
    • Software tokens have a particular risk: a software token alone authenticates the workstation, not the user.
    • Increase in number of steps for the user when using challenge/response hardware token.

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    Why not just use smart card?

    Ubiquitous Internet resources, transactions, and applications are accessed by a large number of users dispersed around the world. The costs, hassles, and inconvenience of acquiring, distributing, and maintaining smart cards for mass users is impractical. Below are the reasons why:

    • Smart cards security has been known to be compromised.
    • Smart cards require user’s devices to include a smart card reader.
    • Smart card readers are costly and not widely distributed in devices, requiring the user to purchase and install them.
    • Smart cards are difficult and/or costly to distribute securely.
    • Smart cards require manual distribution.
    • Smart cards are required to be carried with the user, which is inconvenient.
    • Can’t force customers to carry or use smart cards.
    • Mobile end-users access to smart card readers is even more problematic.
    • Smart cards are impractical for mass deployment.
    • Hassle to replace.
    • A smart card may be lost, stolen, left or forgotten in the workstation.
    • PIN protection is clearly indicated, but even so, strong, two-factor authentication has been reduced to a single factor: anyone with physical access to the smart card need only discover the user’s PIN to be able to masquerade as that user.
    • Smart card authentication conflicts with the accepted Internet model for application use where the end-user simply needs a browser.

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    Why not just use biometrics?

    There are several reasons why biometrics is an unpractical solution.

    • Biometric authentication is known to be compromised.
    • Requires biometric devices that are expensive and as yet not sufficiently reliable.
    • Biometric devices are costly and not widely distributed in devices, requiring the user to purchase and install them.
    • User acceptance is an issue, especially with regard to privacy, religious, and civil rights issues.
    • Biometric authentication relies on close matches. Depending on the match required, a bogus user might be falsely accepted or a legitimate user might be falsely rejected. False acceptance rates and false rejection rates require balancing security against ease of use.
    • The biometric characteristic itself might change from time to time. For example, a person’s voice may change if he or she is not feeling well. The sample might vary depending on how the scanner is used. How close a match is required to verify a user depends on what biometric technology is used and how it is configured in a particular implementation?
    • An organization must ensure that scanners cannot be fooled by prosthetics, images, and so on.
    • Between one and three percent of the public does not have the body part required for any one biometric.
    • Is biometrics truly unique?, DNA, for example, is shared by identical twins. Is the encoded sample unique? Poor resolution or a poor algorithm might give rise to samples that collide.
    • Once a biometric trait is compromised, it cannot be reissued. Furthermore, a user will tend to use the same finger, iris, etc., with different systems using the same biometric technique. If one the biometric trait is compromised on one system, all systems are exposed. Even an encrypted biometric password may be “cracked” years in the future, which would render that password useless.
    • Confidentiality of the user's biometric sample and template is crucial and must be robust over the lifetime of the user. That is, any cryptography must be designed to withstand foreseeable cryptanalysis 30 to 40 years from now, so will most likely involve unusually long keys.

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    What is unique about Authernative’s authentication technology?

    Authernative’s solution is the first commercial offering providing multiple legacy and advanced innovative authentication methods integrated into a single web based login GUI console. Particular authentication methods can be mandated by system administrator or made available to end-users for selecting themselves. This flexibility allows personalizing the level of security and the ease of use particular to the user’s needs or company’s policies. The legacy, one-time challenge-response, multi-channel, multi-factor & mutual authentication methods allow to scale the level of security and usability to meet any range of authentication requirements in an electronically deployable and cost effective manner. The web login console also includes self-service capabilities allowing users to establish & set-up their account and self-reset their credentials without contacting help desk. The result is an easy to use, scalable security solution having a low total cost of purchase, deployment and management.

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    What is unique about Authernative’s authorization technology?

    Authernative’s authorization technology incorporates multiple layers of security including native integration with our own authentication engine, a client and server early stage intrusion detection, and encryption schemes. These proprietary strong security layers enhance the product’s resource protection (authorization) engine. Authernative’s authorization engine enforces user privileges and rights across domains and enterprise environments to protect any network resource or corporate data, managing all your users, roles, groups, and security policies.

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    How does Authernative’s authentication compare to other types of solutions?

    Security technology is fast becoming a priority for any company in the New Economy, as the number and frequency of security breaches, vicious virus attacks and cyber-attacks skyrocket. A large number of vendors offer various authentication solutions. Here is how Authernative compares to them:

       Passwords   Tokens   Smart
     Cards
     Biometrics  PKI  Authernative 
     
    Inexpensive X         X
    Low total cost of ownership X         X
    High security Level   X X X   X
    Infrastructure Neutral X X       X
    No additional hardware required  X         X
    Electronic deployment X       X X
    Internet-scale performance X       X X
    100% Portable (roaming) X X X     X
    Ease of Use X       X X
    Not user intrusive X       X X
    No separate encryption needed         X X
    Easy match to other methods X       X X
    Does not rely on third parties X X X X   X
    Mass Deployable X         X

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    What are mandatory requirements to business IT security?

    In the past several years there have been a growing number of International, federal, and state regulations passed to increase security, protect consumer privacy against fraud and cyber-terrorism, as well as enact audit and reporting controls. The common compliance factor of these regulations requires that network resource access security systems know who users are and make reasonable efforts to tightly authenticate those users. Once a system knows who the user is, it must then know what the user is permitted to do online. After that, the system is expected to record what the user has done and to provide an auditable record that reconciles user’s privileges and actions.

    Unsecured enterprises will face civil liability as well as higher costs from poorly administered, expensive security programs, intellectual property losses, theft and lawsuits. Superior security will become a competitive advantage, and poor security will be increasingly disadvantageous.

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    Why do you need online self-reset of authentication credentials?

    Productivity and support costs are the main issues when it comes to calling help desk to reset authentication credentials.

    Users, who forget their passwords, waste time on (trying to log in, calling the help desk and waiting for service, proving their identity and waiting for a password reset). Each problem incident may consume 20-30 minutes of user’s time per authentication credential. In many organizations, users experience this problem 2-4 times annually. In a large user population, this generates a huge volume of user problems and help desk calls. These calls normally represent 30% to 40% of total help desk call volume with estimated cost $20-$60 per incident.

    Allowing the user to self manage a password reset from any PC at any time, without calling help desk, significantly reduces productivity loss and support costs.

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    Why do you need online account setup capabilities?

    By leveraging the power, efficiency, and mass reach of the Internet, organizations can save enormous amounts of administrative time by allowing users to enroll themselves. Users are able to create accounts online, including login IDs and authentication data, as well as enter personal profile information required by human resources or administration departments. Such personal profiles can be then utilized for further security assurance if the user wants to update or self-reset forgotten authentication credentials online. Accounts having been setup online are on hold and not released until the enterprise security check is completed, and user’s authorization to protected network resources is configured.

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    Why do you need automated security and system administration event logs / databases?

    In order to provide accountability, non-repudiation, audit trails, proper reporting, and meet regulatory requirements, the system is expected to record what the user or administrator has done, and to provide an auditable record helping to reconcile one’s privileges and actions.

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    Why do you need encryption of authentication credentials on communication lines?

    Public electronic networks (like the Internet) have multiple “access points” allowing to intercept digital information, and expose it to powerful computer-processing offline attacks. It is especially dangerous when user authentication credentials are deciphered, giving an intruder (or an intruding organization) an illegal network access. After the authentication part of a communication session is passed, other data, follow-on messages exchanged or files transferred, can be compromised the same way as authentication credentials. In both cases, encryption of data, when in transit on communication lines, is the only line of defense, and it is as strong as the encryption itself.